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| The Citizen Shop is an official stockist for all Citizen watches listed on this website.What does this mean? All of our Citizen products have been supplied to us via the South African Citizen Distributors and therefore hold a full South African warranty. Established in 2004, The Citizen Shop South Africa's leading online retailer of Citizen products and is also South Africa's most popular Citizen website.We pride ourselves on having one of the most efficient shopping systems available as well as a professional and efficient customer service. Our support team who will glady assist you with regards to products enquiries and well as any problems you may experience. It has come to our attention that many grey or fake Citizen products are being advertised on various websites in South Africa - if you are not sure if you are getting a authorised or real Citizen product, please contact CJR Gift Sales on 011-257 6000 |
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 All orders are shipped from South AfricaAll products listed on this site are stocked in a South African secure premises. We do not ship from any other country, and we do not 'dropship'. You buy from The Citizen Shop confident in the knowledge that your purchase is in stock and shipped securely with our couriers.
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We are official Citizen retailers in South Africa This means all of our stock comes directly from the official distributor and therefore comes with the correct instructions, packaging and 100% valid guarantee. Many sites out there, who are unable to obtain official account status, will import from the ‘grey market’ – meaning your watch could be from a number of countries such as Singapore and NOT include the official guarantee. There are also Fake Citizen products being sold online at very low prices so beware.
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100% genuine Citizen products and support Every item sold by The Citizen Shop is a 100% genuine item, supplied to us from the distributor. We do not sell second hand products. Please note that the Citizen service centres/Citizen Distributor will not service a product without a warranty card supplied by an authorised retailer/Jeweller. Parallel imported products or fake products must be sent back to where they were supplied from.
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